CancerCura Privacy Policy
I. Scope of This Policy
This Privacy Policy (“Policy”) applies to your use of all services provided by the CancerCura website (https://www.cancercura.com; contact: [email protected]), including without limitation: applications for personalised TCM cancer recovery plans, daily recovery check-ins, health and recovery energy tracking, emotional support, and browsing of recovery-related content. By accessing or using the Site’s services, you confirm that you have read and agree to this Policy in full, including any future updates we make to it.
II. Information We Collect
Information You Provide
- Basic personal information: Name, contact email, and other details you provide when applying for a personalised TCM plan, registering an account, or taking part in interactive features, for identification and communication.
- Health-related information: Sensitive data you submit via health questionnaires or record through check-ins, such as cancer type, stage, symptoms, treatment history, recovery data, and emotional feedback.
- Other content: Comments, shared experiences, and similar content you post when browsing recovery information or participating in community features such as “Fight Cancer Together”.
Information Collected Automatically
When you visit the Site, we may automatically collect non-personally identifying technical data such as device type, operating system, browser type, visit time, pages viewed, and IP address. We use this to analyse usage, improve performance and user experience, and it is not linked directly to your identity.
III. How We Use Your Information
- To generate your personalised TCM treatment plan and baseline health score, and to provide recovery advice and lifestyle guidance tailored to your health situation.
- To track your health values, recovery energy, and progress, keep check-in data in sync, and show you recovery trends.
- To recommend daily music, video, and other emotional support content based on your feedback and recovery needs.
- To improve the Site’s features and service experience, analyse how users interact with the service, and make the service more relevant and effective.
- To send you service-related notices (e.g. plan updates, recovery activity reminders, free resource updates). You may unsubscribe at any time.
- To comply with applicable law and to operate the Site in a lawful and compliant manner.
IV. Storage and Security
- We use industry-standard security measures such as encryption and access controls to protect your information from unauthorised access, disclosure, alteration, or destruction.
- Your information is retained only for as long as necessary to fulfil the purposes described in this Policy. After that period, we will delete or anonymise it in accordance with the law.
- Only authorised staff who have been vetted may access your information. They are bound by strict confidentiality; breach of these obligations may result in liability.
V. Sharing and Disclosure
- We will not sell or rent your personal or health-related information to any third party unless we have your explicit written consent.
- To provide our services, we may share necessary information with service providers (e.g. providers of AI plan-generation technology). We require such providers to comply with this Policy and applicable law, to use the information only for providing the service, and to keep it confidential.
- We may disclose your information where required by law, by courts or authorities, or to protect your rights, the lawful operation of the Site, or the public interest.
VI. Your Rights Regarding Your Information
- You have the right to access, review, and correct the personal and health-related information you have submitted on the Site. You can do this by contacting us at the email address below.
- You may request deletion of your personal information (subject to any legal retention requirements) or withdraw your consent to our use of your information. After withdrawal, we will no longer use your information on that basis, but processing that was already carried out under your prior consent remains valid.
- You may unsubscribe from non-essential communications at any time, by replying to our emails or using the relevant settings on the Site.
- If you believe your information is being used unlawfully or is at risk of a security breach, please contact us immediately at the email below; we will take prompt remedial action.
VII. Cookies and Similar Technologies
We may use cookies or similar technologies to improve your experience and to record check-in status, among other purposes. You can refuse or delete cookies in your browser settings, but some features of the Site may not work properly as a result.
VIII. Children’s Privacy
Our services are aimed primarily at adults who need cancer recovery support. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information in error, we will delete it without delay.
IX. Updates to This Policy
- We may revise this Policy from time to time to reflect changes in law or in our services. The revised Policy will be published in a prominent place on the Site and will take effect from the date of publication.
- If an update involves material changes, we will notify you by email (to the address you have given us) or by a notice on the Site. Your continued use of the Site after such an update constitutes acceptance of the revised Policy.
X. Contact Us
If you have any questions, complaints, or suggestions about this Privacy Policy, or wish to exercise your rights regarding your information, please contact us:
We will respond and assist as soon as practicable after receiving your message.
Effective date: 3 February 2026